Tech Support, CAD Drafting & Simulation

Clear, Friendly, On-Site or Remote

I offer reliable, beginner-friendly tech support and CAD drafting assistance for individuals, families, hobbyists, and small businesses. Whether your computer is slow, your Wi-Fi is unstable, or you need help with 2D/3D mechanical drawings or basic simulation, I’m here to help — clearly, affordably, and without overwhelming tech talk. Services include system setup, troubleshooting, home camera installation, open-source CAD tools, and file editing support, available both remotely and on-site.

Email:EastonITCA@gmail.com


Services Offered:

💻 Computer Setup & Maintenance

  • Assembly of custom-built (DIY) PCs
  • Windows system installation or reinstallation
  • Driver and software setup
  • Troubleshooting and fixing slow or unstable systems
  • Performance optimization and disk cleanup
  • Thermal paste replacement and heat management
  • Internal cleaning and dust removal

🖥️ System & Software Support

  • Installation of licensed or open-source operating systems
  • Support for basic Linux distributions (e.g., Ubuntu)
  • Software installation and basic usage guidance
  • Helping users select and manage legal software options
  • MacOS support for installation, basic troubleshooting, and system cleaning

🧰 Repair & Troubleshooting

  • Diagnostics for non-booting or crashing systems
  • Fixing system errors and malware removal
  • Hardware upgrades (RAM, SSD, graphics card, etc.)
  • Replacing old thermal paste or cleaning cooling systems
  • Power supply or motherboard checks (limited scope)

🌐 Networking & Storage

  • Home Wi-Fi setup and optimization
  • Small office or multi-device network setup
  • NAS (Network Attached Storage) configuration for file sharing and backups
  • Remote access and data sharing setup
  • Basic firewall and security settings

📹 Home Surveillance & Smart Setup

  • Installation of home surveillance cameras (wired or wireless)
  • Basic configuration of recording, cloud storage, and mobile access
  • Small-scale smart home device setup (lights, sensors, alarms)

🎤 Small Meeting & AV Setup

  • Basic meeting room tech setup (projector, speakers, microphones)
  • Cable organization and connection support
  • Configuration of video call tools (Zoom, Teams, etc.)

📐 CAD & Simulation Assistance

  • Help with simple mechanical CAD modeling and simulation workflows
  • Assistance using open-source or customer-provided licensed tools
  • Performance tuning for simulation workstations
  • Note: User must provide commercial software license if required

Service Highlights:

  • On-site & mobile service: I come to your home or office
  • Simple consultations available: Free help for quick questions (via phone or message)
  • No unnecessary upselling: Practical help tailored to your needs
  • Support for beginners: Clear, step-by-step explanations
  • Data safety first: I treat your devices and information with care
  • Flexible scheduling: Evening or weekend appointments available
  • Custom quotes: Prices are transparent, with no hidden fees

Service Area:

Available in Greater Sudbury. Service zones may vary depending on distance and accessibility. Travel time may apply for longer-distance requests.


How to Get Started:

  1. Call, text, or email with a description of the issue
  2. Get a free estimate or arrange a quick consultation
  3. Book a service visit at a convenient time
  4. Pay by e-transfer, cash, or invoice (receipt provided upon request)

If you have questions, feel free to ask — even if you’re not sure what’s wrong. I’m happy to help.